Learn about the pros and cons of automation and AI in Georgia workplaces and your rights to workers’ comp benefits after an injury caused by these emerging technologies
AI is quickly becoming an everyday part of the U.S. workforce, transforming how jobs are done across many different industries. From improving efficiency to taking on dangerous tasks, these technologies are reshaping workplaces—but they’re also raising important questions for workers.
How will AI technology change my job? What benefits and challenges does it bring for workers? And, perhaps most importantly, what are my rights if I’m injured by an AI-powered machine or robot while working in Georgia?
This article will break it all down and help you understand how to protect yourself and your rights in this rapidly evolving landscape.
If you have additional questions or need help filing a workers’ comp claim after an injury in Georgia, reach out to our experienced Atlanta workers’ compensation lawyers for a free consultation.
How is AI being used in the workplace?
Since the release of ChatGPT, interest in AI has surged, with AI viewed as a revolutionary technology like electricity or the internet. AI’s unique ability to learn, adapt, and act autonomously is transforming workplaces across many industries by automating processes, improving safety, and enhancing productivity. Here are just a few examples:
- Manufacturing. AI is used for predictive maintenance, identifying potential equipment failures, and optimizing production lines. Robots powered by AI perform repetitive or hazardous tasks, reducing injury risks. Robotic exoskeletons are also being used in some workplaces to prevent musculoskeletal injuries in workers who perform repetitive tasks.
- Health care. AI assists in patient diagnostics, streamlines administrative tasks, and enables remote monitoring through wearable devices, enhancing patient care and efficiency.
- Transportation and logistics. Self-driving vehicles and route optimization systems powered by AI reduce costs and improve delivery times.
- Retail and e-commerce. AI powers personalized recommendations, demand forecasting, and automated inventory management, helping businesses cater to customer needs more effectively.
- Finance. AI is used for fraud detection, credit risk analysis, and algorithmic trading, improving security and decision-making.
- Human resources. AI streamlines recruitment by screening resumes, conducting initial interviews, and identifying talent fit, saving time and effort.
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Additionally, AI tools like computer vision and natural language processing are emerging. In the near future, computer vision could potentially be used with existing closed-circuit TV cameras to monitor workplace safety practices, identify hazards, and prevent accidents. Natural language processing tools may soon be able to provide real-time language translation for multilingual workforces.
Key benefits and downsides of using AI-powered robots and machines in the workplace
While the implementation of AI offers significant benefits for workers and employers alike, the rapid pace of its development makes it essential to consider both the positive and negative impacts. Understanding these dual effects is crucial for creating balanced strategies that maximize AI’s potential while addressing its challenges.
Pros of AI technology and robots for U.S. workers
Some recent studies have shown that robots reduce physical injuries and improve health outcomes for workers, particularly in the manufacturing sector. According to research by The Brookings Institution, robot exposure significantly decreased injury rates and physical job intensity in the U.S. and Germany.
It estimates that between 2005 and 2011, the use of robots in the workplace reduced the injury rates in these countries by approximately 1.2 injuries per 100 full-time workers and saved billions in injury-related costs.
Another 2024 study published in the National Library of Medicine highlights some of the key advantages of integrating AI into the workplace, including:
- Continuous health monitoring. Wearable devices and sensors track workers’ vital signs, stress levels, and fatigue to identify potential health risks and prevent injuries.
- Improved hazard detection. AI analyzes data, images, and videos to detect unsafe conditions, such as machinery faults, improper equipment use, or hazardous materials.
- Proactive safety measures. AI systems predict trends and identify hazards early, enabling preventive maintenance and reducing accidents.
- Enhanced personal protective equipment (PPE). Smart PPE adapts to environmental risks and provides real-time alerts for improved worker safety.
The study ultimately found that by leveraging AI for real-time monitoring and predictive analytics, workplaces typically benefited from increased productivity, reduced absenteeism, and improved safety outcomes.
Cons of AI technology and robots for U.S. workers
However, The Brookings Institution points out that the increasing presence of robots in the workplace has also been linked to significant negative mental health effects in the U.S. Data reveals that greater robot exposure correlates with higher rates of drug and alcohol-related deaths and an increase in reported mental unhealthy days by workers.
It found that a one standard deviation increase in robot exposure is associated with a 10.5% rise in worker deaths from substance abuse and a 14.9% rise in mentally unhealthy days. These impacts are particularly pronounced in states with right-to-work laws and lower minimum wages.
In contrast, similar studies in Germany found no adverse mental health effects from robot adoption, potentially due to policies that mitigated job loss and emphasized worker retraining, highlighting the role of labor market protections in managing technological transitions.
Other notable challenges with using AI technology and machines in the workplace include:
- Data privacy concerns. Continuous monitoring raises ethical issues regarding how employees’ personal data is collected, stored, and used.
- Increased workload pressure. AI can intensify work expectations, increasing stress for employees who feel they must keep pace with the technology.
- Resistance to change. Workers may feel overwhelmed by adapting to new systems, leading to frustration and decreased morale.
- Safety risks in human-machine interaction. Collaborative robots can introduce new hazards if safety protocols are not adequately designed or implemented.
- Reduced social interaction. Automation and AI may diminish opportunities for collaboration and connection among workers, impacting workplace culture and satisfaction.
- High costs and training. Implementing AI systems requires significant investment in technology, training, and regulatory compliance.
- Bias and inaccuracies. AI systems trained on incomplete or biased data may produce flawed risk assessments, leading to incorrect safety recommendations.
Ultimately, while AI and robots offer significant advancements, their integration into the workplace presents substantial challenges, including mental health impacts, ethical concerns, and safety risks, underscoring the need for balanced policies and worker-focused strategies.
In the news:
Study finds that robots in Amazon warehouses significantly increase injury rates for workers
A recent investigation revealed that Amazon’s warehouses equipped with robots have significantly higher injury rates compared to non-robotic facilities, with serious injuries reported to be 50% higher.
The British Broadcasting Corporation (BBC) reports that the investigation, which was based on internal records from 150 warehouses, found that robots’ efficiency has increased productivity expectations for human workers, leading to repetitive, monotonous tasks and heightened physical strain.
Amazon disputes these claims, arguing that its higher injury rates stem from encouraging the reporting of even minor incidents and maintaining a strong focus on team safety. Amazon has faced repeated criticism over its workplace safety practices in recent years, with the report accusing the company of misleading the public and lawmakers about its safety record, which Amazon vehemently denies.
The company asserts that robotics aim to improve safety and efficiency, and they continue to invest in the safety of their workers, spending $55 million on safety improvements over the past two years.
Despite these measures, concerns remain over the impact of robots on worker well-being, particularly during high-demand periods like “Prime Day,” which was identified as the most dangerous week for injuries in 2019.
What is the most common injury when working with machines?
Some of the most common injuries for workers when working with machines and AI technology include:
- Repetitive stress injuries. These injuries, which include carpal tunnel syndrome and tendonitis, result from repetitive movements, awkward postures, or overexertion while interacting with machines, such as lifting heavy items or repetitive reaching and pulling.
- Crush injuries. Crush injuries like broken bones and amputations can occur when workers are caught between or struck by moving machine parts, often due to inadequate safety barriers, malfunctioning sensors, or inadequate worker training.
- Burns. Workers in industries like manufacturing may suffer burns from exposure to hot surfaces, welding, or chemical spills associated with machines.
- Collision injuries. In environments with collaborative robots (cobots) or autonomous machines, workers may suffer serious injuries like head injuries or spinal cord injuries due to unanticipated movements or insufficiently programmed safety protocols.
- Hearing damage. Loud machinery or automated equipment can contribute to noise-induced hearing loss if proper hearing protection isn’t used.
- Stress-related injuries. The mental strain of adapting to rapidly changing technologies or meeting heightened productivity demands can lead to physical symptoms such as tension headaches or chronic pain.
In many cases, proper safety protocols, ergonomic designs, and comprehensive training can help mitigate these risks, ensuring safer work environments as machines and AI become more prevalent.
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What are my rights if I’m injured by a robot or AI-powered machine at work in Georgia?
If you’re injured by a robot or AI-powered machine at work in Georgia, there are laws in place to protect you. Georgia’s workers’ compensation system is designed to provide benefits without the need to prove fault.
As long as your employer has 3 or more employees (which most do), they are typically required to carry workers’ compensation insurance. To receive benefits, you only need to show that your injury happened at work while performing your job duties.
Through workers’ comp, you can receive various types of benefits to help cover medical expenses, lost wages while you’re out of work, and, if necessary, compensation for permanent disabilities caused by the injury. These benefits are intended to help you recover and get back on your feet without suffering financial difficulties in the process.
In some cases, you may also have the option to file a third-party lawsuit. This might apply if your injury was caused by a faulty machine, improper maintenance, or negligence by a company other than your employer, like the manufacturer of the robot or AI system.
If you’ve suffered a serious or catastrophic injury because of a robot or AI technology at work, it’s essential to understand all the legal options available to you. We encourage you to reach out to a local Atlanta workers’ compensation attorney who can answer your questions, explain your rights, and ensure you get the full compensation you deserve.
Where can I find an experienced Atlanta work injury attorney to help with my claim?
Navigating the aftermath of a workplace injury involving a robot or AI-powered machine can be overwhelming, but you don’t have to do it alone. With over 75 years of combined experience, Gerber & Holder Workers’ Compensation Attorneys are here to help you every step of the way.
Our knowledgeable Atlanta work injury attorneys can assist with filing your workers’ compensation claim, accurately calculating your benefits, and negotiating with your employer’s insurance company to ensure you receive the maximum compensation you’re entitled to.
Don’t let a workplace injury determine your future. Contact Gerber & Holder Workers’ Compensation Attorneys today to schedule a free consultation and get the experienced legal support you deserve.
References
BBC. (2020, September 30). Amazon Warehouse Robots “Increase Staff Injuries.” BBC News. https://www.bbc.com/news/technology-54355803
Choi, PhD, MPH(c), S. D. (n.d.). Exoskeletons: Potential for Preventing Work-related Musculoskeletal Injuries and Disorders in Construction Workplaces | Blogs | CDC. Centers for Disease Control and Prevention. https://blogs.cdc.gov/niosh-science-blog/2022/02/03/exoskeletons-construction/
El-Helaly, M. (2024). Artificial Intelligence and Occupational Health and Safety, Benefits and Drawbacks. PubMed, 115(2), e2024014–e2024014. https://doi.org/10.23749/mdl.v115i2.15835
Gihleb, R., Giuntella, O., Stella, L., & Wang, T. (2023, September 12). Keeping Workers Safe in the Automation Revolution. Brookings. https://www.brookings.edu/articles/keeping-workers-safe-in-the-automation-revolution/
